Terms of Service

1. Introduction and Acceptance

Welcome to Wing Snob ("we," "us," "our," "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," "User") and Wing Snob regarding your use of our website located at chick-wingsnobs.rest (the "Website"), our food delivery services, mobile applications, and all related services (collectively, the "Services").

By accessing, browsing, or using our Website or Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.

1.1 Eligibility Requirements

• You must be at least 18 years old or the legal age of majority in your jurisdiction
• You must have the legal capacity to enter into binding contracts
• You must not be prohibited from using our Services under applicable laws
• You must provide accurate and complete information when creating an account

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access to your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," "our" refers to Wing Snob and its affiliates, employees, agents, and representatives
• "User," "you," "your" refers to any individual or entity accessing or using our Services
• "Services" includes our website, mobile applications, food delivery services, catering services, and all related offerings
• "Content" refers to all text, images, graphics, videos, audio, software, and other materials available through our Services
• "Website" refers to chick-wingsnobs.rest and all associated domains and subdomains
• "Order" refers to any request for food items or services placed through our platform
• "Delivery Zone" refers to the geographic areas where we provide delivery services

3. Use of Services

3.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for the following purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and placing legitimate food orders
• Accessing your account information and order history
• Communicating with our customer service team
• Participating in promotions and loyalty programs

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited purposes:

• Any illegal activities or violation of applicable laws and regulations
• Transmitting harmful, threatening, abusive, or harassing content
• Attempting to gain unauthorized access to our systems or other users' accounts
• Violating intellectual property rights of Wing Snob or third parties
• Sending spam, unsolicited communications, or chain letters
• Providing false, misleading, or fraudulent information
• Interfering with or disrupting our systems, servers, or networks
• Using automated scripts, bots, or crawlers to access our Services
• Attempting to reverse engineer, modify, or create derivative works
• Using our Services to compete with our business
• Posting reviews or content that violates our community guidelines

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may need to create an account. When registering, you must provide accurate, current, and complete information, including:

• Valid name and contact information
• Accurate delivery address within our service area
• Valid payment method information
• Emergency contact information if required

4.2 Account Security

You are solely responsible for maintaining the security of your account, including:

• Keeping your password confidential and secure
• Not sharing your account credentials with others
• Monitoring your account for unauthorized activity
• Immediately reporting any security breaches

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason we deem appropriate. You may also delete your account at any time by contacting customer service.

5. Products and Services

5.1 Product Descriptions and Availability

We strive to provide accurate descriptions of our food items, including ingredients, nutritional information, and pricing. However, we reserve the right to:

• Modify menu items and prices without prior notice
• Discontinue items due to availability or seasonality
• Substitute ingredients when necessary due to supply constraints

5.2 Ordering and Payment

• Order Acceptance: All orders are subject to acceptance by Wing Snob. We reserve the right to refuse or cancel orders for any reason.
• Minimum Orders: Delivery orders must meet our minimum order requirement as displayed on the Website.
• Payment: Payment is due at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated.
• Pricing: All prices are in USD and include applicable taxes. Delivery fees and service charges are additional.

5.3 Delivery Terms

• Delivery Zones: We deliver only within our designated delivery zones as shown on our Website
• Delivery Times: Estimated delivery times are approximate and may vary due to weather, traffic, or order volume
• Delivery Requirements: You must be available to receive your order at the specified delivery address
• Temperature-Sensitive Items: Hot foods will be delivered hot, and cold items will be kept cold during transport using appropriate equipment
• Delivery Fees: Delivery charges are clearly displayed before order completion and may vary by distance and demand

5.4 Order Modifications and Cancellations

Order modifications or cancellations may be possible within a limited time window after placement. Once food preparation begins, modifications may not be possible. For cancellation and refund policies, please refer to our Refund Policy.

6. Intellectual Property

6.1 Our Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the exclusive property of Wing Snob or our licensors and is protected by copyright, trademark, and other intellectual property laws. Our trademarks, service marks, and logos may not be used without our express written permission.

6.2 Limited License to Users

We grant you a limited, personal, non-commercial, non-exclusive, non-transferable license to access and use our Services solely for their intended purpose. This license does not permit you to:

• Download, copy, or distribute our content for commercial purposes
• Modify, adapt, or create derivative works
• Use our trademarks or brand elements
• Remove copyright or proprietary notices

6.3 User Content License

By submitting content to our Services (reviews, photos, comments), you grant Wing Snob a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, and display such content for business purposes, including marketing and promotional activities.

7. User Content

7.1 Content Responsibility

You are solely responsible for all content you submit, post, or transmit through our Services. You represent and warrant that your content:

• Is accurate and not misleading
• Does not violate any laws or regulations
• Does not infringe on third-party rights
• Does not contain harmful, offensive, or inappropriate material
• Is not spam or commercial solicitation

7.2 Prohibited Content

You may not post content that:

• Contains false or fraudulent information
• Is defamatory, harassing, or threatening
• Violates privacy rights of others
• Contains inappropriate language or imagery
• Promotes illegal activities
• Contains viruses or malicious code

7.3 Content Moderation

We reserve the right to review, edit, or remove any user content at our discretion without notice. We do not endorse user content and are not responsible for its accuracy or appropriateness.

8. Disclaimers

8.1 Service "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy or completeness of content
• Warranties of uninterrupted or error-free service
• Warranties regarding food quality, taste preferences, or nutritional accuracy

8.2 Third-Party Content

Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, legality, or appropriateness of third-party content and do not endorse any third-party products or services.

8.3 Professional Advice Disclaimer

Our nutritional information and dietary recommendations are for general informational purposes only and should not be considered medical or professional dietary advice. Consult with healthcare professionals regarding specific dietary needs or health concerns.

9. Limitation of Liability

9.1 Maximum Liability

To the fullest extent permitted by law, Wing Snob's total liability to you for any damages arising from or related to these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9.2 Excluded Damages

In no event shall Wing Snob be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Personal injury not directly caused by our negligence
• Property damage not directly caused by our actions
• Emotional distress or mental anguish

9.3 Food-Related Liability

While we maintain high food safety standards, we cannot guarantee that our food products will be free from all allergens or contaminants. Our liability for food-related issues is limited to replacement or refund of the affected items.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wing Snob, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Content you submit or post through our Services
• Your infringement of any third-party rights
• Any false or misleading information you provide

This indemnification obligation shall survive termination of these Terms and continue indefinitely.

11. Third-Party Links and Services

11.1 External Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. We are not responsible for the content, privacy policies, or practices of third-party sites and do not endorse any third-party services.

11.2 Third-Party Terms

Your interactions with third-party services are solely between you and the third party. You should review their terms of service and privacy policies before engaging with their services.

11.3 Payment Processing

Payment processing may be handled by third-party service providers. Your payment information is subject to their privacy policies and security measures.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our Services at any time, with or without cause or notice, including but not limited to:

• Violation of these Terms
• Fraudulent or abusive behavior
• Non-payment of charges
• Suspected illegal activity
• Protection of our business interests

12.2 Termination by User

You may terminate your account at any time by contacting our customer service team or following the account deletion process in your account settings.

12.3 Effect of Termination

Upon termination:

• Your right to use our Services immediately ceases
• We may delete your account and associated data
• Outstanding charges remain due and payable
• Certain provisions of these Terms survive termination

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state where our principal place of business is located, without regard to conflict of law principles.

13.2 Dispute Resolution

Before filing any legal action, you agree to first contact us to attempt to resolve any disputes informally. You may reach us at:

• Email: [email protected]
• Phone: +7 903 931-33-23
• Address: БЦ «БУТОН», Krasnyy Prospekt, 17/1, 7 Etazh, Novosibirsk, Novosibirskaya oblast', Russia, 630099

13.3 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in our jurisdiction, and the parties irrevocably consent to personal jurisdiction and venue therein.

13.4 Limitation on Claims

Any claim or cause of action arising out of or related to these Terms or our Services must be filed within one (1) year after such claim arose or be forever barred.

14. Changes to Terms

14.1 Right to Modify

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated through:

• Posting updated Terms on our Website
• Email notification to registered users
• In-app notifications
• Prominent notices on our Services

14.2 Effective Date

Changes to these Terms will become effective immediately upon posting unless otherwise specified. The "Last Updated" date will reflect the most recent revision.

14.3 Acceptance of Changes

Your continued use of our Services after any modification constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Wing Snob regarding the use of our Services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15.3 Waiver

No waiver of any term or condition of these Terms shall be effective unless in writing and signed by Wing Snob. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms and our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, labor disputes, or supply chain disruptions.

15.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual significance.

16. Contact Information

These Terms of Service are effective as of January 2026. Please review them periodically for updates.